Privacy Policy

Effective Date: April 1st, 2025

Welcome to Lines on Clay. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or engage with our services through Klaviyo and WooCommerce.

Information We Collect

When you visit our website, make a purchase, or subscribe to our communications, we may collect the following information:

  • Personal Information: Name, email address, shipping address, payment details, and other contact information provided voluntarily.
  • Usage Data: Browser type, IP address, pages visited, and time spent on our website.

How We Use Your Information

  • Send promotional emails and newsletters via Klaviyo.
  • Process orders, payments, and provide order updates through WooCommerce.
  • Provide customer support and respond to inquiries.
  • Improve our website and services.

Cookies

We use cookies and similar technologies to enhance your experience on our website, analyze site traffic, and personalize content. By using our site, you consent to the use of cookies as described in this policy. You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

WooCommerce Usage

When you make a purchase, WooCommerce securely handles your payment information and processes transactions in compliance with PCI-DSS standards. We do not store credit card information on our servers.

Who We Share Your Data With

We do not sell or share your personal information with third parties, except as required by law or to provide our services.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Changes to Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at linesonclay@gmail.com

Thank you for trusting Lines on Clay with your information!